AOS offers commercial and academic licensing options. Licences are per seat, although site licensing can be arranged on request.
|
Licence |
US $ |
|
CoJACK™ Licence (per seat) Commercial applications. Licence includes JACK® licence but excludes JACKTeams™ |
1,000 |
|
CoJACK™ Academic Licence (per seat) Non-commercial use. Licence includes JACK® licence but excludes JACKTeams™ |
250 |
AOS offers two levels of support to suit your needs. To receive support, commercial customers must sign up to the Product Upgrade & Maintenance Program (PUMP).
The annual PUMP charge is a percentage of the CoJACK licence price that applies at the time you renew your PUMP:
|
PUMP Level |
% |
|
Bronze Offering support from Monday to Friday (excluding public holidays).
Support services are provided via email and telephone, up to a total of 2 hours of software support time, accrued in quarter-hour blocks. Initial response is by email within 48 hours. Support services exceeding this period are charged at $150/hr. Credit blocks of support time may be purchased in advance at a rate of $120/hr, with the minimum being 10 hours.
|
20 |
|
Gold Delivering full 24/7 support.
Customised Gold Support is available to suit customer needs and their desired Service Level Agreement.
|
POA |
- These prices are valid from Monday 17 October 2009. AOS reserves the right to change the pricing without notice.
- Support applies to the current release and the two previous releases. Older releases are supported at AOS Group’s discretion.
- Entitles customer to regular upgrades to the licensed modules. AOS reserves the right to charge separately for additional major functionality or new modules.
- If a customer allows PUMP coverage to lapse, it is necessary to purchase a new licence to obtain support.
- Availability, level of service, specific features, coverage hours and response times may vary by location. Other limitations may apply.
For further information, please fill out a General Enquiry Form.